Privacy Policy
1. Information We May Receive
Depending on how you use the website, we may receive information you choose to provide, such as your name, phone number, vehicle year, make and model, service requested, and details about a repair.
When you call or text the shop, the information you provide during that communication may also be received by Advantage Auto Body and its telecommunications providers.
2. How We Use Information
We may use information you provide to respond to inquiries, discuss vehicle repair needs, provide estimates or service information, schedule or coordinate services, communicate with you about your request, and operate and improve our business.
3. Website Form and Text Messaging
The estimate form on this website does not directly submit a form database record. Instead, it prepares a text message on your device containing the information you entered so that you can review it and choose whether to send it to the shop. Once you send a text message, your mobile carrier, messaging application, and other service providers may process that information under their own policies.
4. Cookies and Analytics
This website does not currently use a first-party analytics account or advertising profile in the website code. Your browser, hosting provider, content-delivery services, or third-party resources may nevertheless process technical information such as IP address, device type, browser information, or access logs as part of delivering the website.
5. Third-Party Services
The website may load resources from third parties and may link to third-party services, including Google Maps and image/content-delivery services. Those providers may collect information according to their own privacy policies. Advantage Auto Body does not control third-party data practices.
6. Information Sharing
We may share information when reasonably necessary to provide requested services, operate our business, communicate with you, comply with legal obligations, protect our rights or safety, or respond to lawful requests. We do not state that we sell personal information through this website.
7. Data Retention and Security
We may retain communications and customer information for as long as reasonably necessary for business, customer-service, legal, accounting, insurance, or recordkeeping purposes. No website or electronic transmission can be guaranteed to be completely secure.
8. Your Choices
You can choose not to submit information through the website. You may also contact the shop to ask about information associated with your communications or customer relationship, subject to applicable legal requirements and reasonable verification.
9. Children
This website is intended for a general audience and is not directed to children under 13. We do not knowingly request personal information from children under 13 through the website.
10. Changes to This Policy
We may update this Privacy Policy as our website, business practices, or legal requirements change. The current version will be posted on this page with a revised “Last updated” date.
11. Contact
For privacy questions, contact Advantage Auto Body at 215-969-3800 or visit 9909 Northeast Ave, Philadelphia, PA 19115.